Changeover inspections
Room by room, with photos, damage reports and a record of who was there.
Basisa, Hlayisa Ndhawu · “look after the place”
Run every property, farm and community from one app.
Changeover inspections, maintenance, owner rosters, farm reports, emergency contacts and community notices, all in one place, instead of spreadsheets, paper checklists and WhatsApp groups.
- Lodges
- Timeshares
- Farms
- Estates & communities
Bush Chalet 2Inspection complete · ready
Kettle trips the plugManager alerted instantly
The platform
Everything your property team, owners and community need, in one app.
One app for the people on the ground, one website for the desk. Everyone sees the same picture, as it happens.
Scale
From a six-unit lodge to a sixty-unit, multi-site portfolio or a whole farm.
Access control
Administrator, manager, housekeeping, maintenance, owner and resident roles, each seeing only what they need.
Field-ready
Big buttons for gloved hands, one item at a time, photos on every damage report.
Set up for you
Setup, data migration and onboarding, so properties and people are loaded before anyone joins.
Maintenance tracking
Damage reports become assignable jobs, tracked from reported to verified and closed.
Owner portal & roster
Property condition, report tracking and a live timeshare roster with week swaps.
Report a problem
Anyone can report what they see. Management is told straight away and the reporter sees every update.
Admin website
A dashboard for the desk: what is ready, what is waiting on a repair and what needs attention.
Notifications inbox
The right person hears about the right thing, from a critical repair to a swap request.
See it in action
Built around the people who do the work.
Built for gloves and speed.
The team on the ground sees today’s work the moment they open the app, and inspects a unit item by item.
- Full-screen, one item at a time, with big buttons and swipe to move on.
- Damage opens a sheet for a photo, a description and a severity from Low to Critical.
- A damage report reaches management at once, and a Critical item alerts them immediately.
- Technicians get assigned jobs with a one-tap next step: start, pause for parts, complete.
Run the portfolio, not the spreadsheet.
Everything an admin needs to set up and run a portfolio lives in the app and on the admin website, not in spreadsheets or support tickets.
- Assign inspections and jobs, and reassign unfinished work.
- Build the exact checklist your team walks through, section by section.
- Open any inspection to see every answer, photo and who was there.
- Import rosters from a CSV or a PDF calendar, with a preview first.
Owners stay in the loop, without the phone calls.
Owners and residents see how their property is doing, when their next stay is, and every problem they’ve reported.
- Your next stay, counted down on the home screen.
- Report a problem in one short form and follow it to fixed.
- A colour-coded roster that shows exactly whose week it is.
- Propose a week swap; the other owner accepts from their own phone.
From report to repair
Example: a fridge stops working.
From the first report to a checked repair, everyone who needs to know is told at the right moment.
-
1
Reported
An owner or staff member reports it with a photo and where it is.
Reported -
2
Decision makers told
The manager and admin are notified at once.
Reported -
3
Manager takes it
Acknowledges, sets priority and assigns a technician or supplier.
Acknowledged -
4
Being fixed
The technician adds notes and photos as the work moves.
In progress -
5
Checked & closed
Management checks the repair. The reporter is told it is fixed.
Completed
Nothing gets reported twice.
Owners and staff can see reported issues and their status, while security reports stay with management.
Timeshare roster
Exactly whose week it is, and swaps that sort themselves out.
- 1
See whose week it is
Weeks run Monday to Sunday, colour-coded per member, with “This week” called out.
- 2
Tap a week to propose a swap
Choose which of your own weeks to offer.
- 3
The other owner accepts
They accept or decline from their own roster, and it updates at once.
- 4
Admin reloads the year
Paste next year’s schedule or upload a PDF calendar.
Add-on modules
Grow from property care into running the whole farm.
Switch on what your community needs. Rolled out in phases: safety and communication first, then the map and community tools, then operations.
Farm management
Any owner, resident or team member can report what they see, with a description, photos and a location. Every road, gate and pump keeps a maintenance history, so recurring problems show up.
Emergency SOS
One press alerts the control room and the duty manager, with the caller’s name, house and location attached. Choose medical, fire, security or wildlife. Every call is recorded.
SOS adds to calling emergency services and never replaces it.
Contacts & emergency directory
Each farm keeps its own directory: tap to call, WhatsApp, directions and a 24-hour flag. Contacts are tagged to an area, so the nearest show first.
Notices & alerts
Outages, security alerts, fire and weather warnings and wildlife sightings, sent to the whole farm, an area, a property or a group.
Community forum
Discussions, recommendations, lost and found, and announcements. Management pins key posts and moderates.
Farm map
Roads, gates, dams, boreholes, firebreaks and fences, with live pins for open reports, alerts and sightings.
Events, documents & polls
A shared calendar, a library for farm rules and forms, and polls for community decisions.
Visitors & contractors
Residents pre-register visitors, who receive a pass. An approved contractor register records that farm rules were acknowledged.
Private by design
Your data stays yours.
Each organisation’s data is kept separate, roles are enforced by the server and every important action is recorded in an audit log.
Medical notes, visitor details and security reports are shared only with the people who need them.
Available today
- Changeover inspections and who was there
- Maintenance jobs with verification
- Owner portal and report a problem
- Timeshare roster and swaps
- Admin app, admin website and notifications inbox
Coming next
- Farm reports, map and maintenance history
- Contacts directory and SOS
- Notices, forum, events, documents and polls
- Visitors, contractors and gate links
- Full offline use with automatic sync
- Alerts when the app is closed, and overdue-work alerts
Questions
Good to know.
Who is Basisa for?
Lodges, timeshare resorts, farms and residential estates: anywhere a team has to keep properties ready and keep owners and residents informed.
Do we have to set everything up ourselves?
No. Setup, data migration and onboarding are part of getting started, so your properties, team and owners are loaded before anyone signs in.
Can we use our own inspection checklists?
Yes. Admins build templates section by section and choose the answer type for each item: a condition check, yes/no, a 1–5 rating, a pick-list, a number, a note or a photo.
We already have a timeshare schedule. Can we bring it in?
Yes. Import the roster from a CSV or a PDF calendar, check the preview, and confirm. Owners see their weeks straight away.
What does the desk use?
The admin website runs in any browser. It shows readiness, open reports and maintenance, and lets you open any inspection with its answers and photos.
Is our data kept separate from other organisations?
Yes. Every organisation’s data is isolated, roles are enforced on the server, and important actions are written to an audit log.
Get started
Ready to look after the place?
Tell us a little about your property or community and we’ll set up a walkthrough and schedule onboarding.
admin@basisa.co.za